Service Desk Coordinator
Taking calls and emails from hospitals, logging jobs and planning engineers’ days.
The role
You will be one of seven coordinators on the service desk, which handles about 1,100 calls and emails a week. You will log faults, book planned maintenance visits, plan engineers’ days and keep customers informed.
Hours are 37.5 a week between 08:00 and 17:30, Monday to Friday, on a rota. Hybrid working is possible after six months.
About you
- Experience in a customer service or planning role, ideally technical.
- Careful with detail: every job you log becomes a record we may need years later.
- Calm on the phone with a ward that has a bed out of use.
How to apply
Email your CV and a covering note to careers@vanroon.uk, quoting “Service Desk Coordinator”.